The post Bradford Run Receives Resident Satisfaction Award for 2018 from SatisFacts appeared first on Bradford Run Blog.
]]>Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017 and now 30 in 2018!
Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.
SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are always able to keep up with customer satisfaction. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.
Buckingham Companies' vision is to maintain an excellent reputation and integrity of our brand while delivering exceptional results. The properties who made this list exceed our vision on a daily basis!
The post Bradford Run Receives Resident Satisfaction Award for 2018 from SatisFacts appeared first on Bradford Run Blog.
]]>The post Bradford Run receives Resident Satisfaction Awards for 2017 appeared first on Bradford Run Blog.
]]>Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.
SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are able to keep their finger on the pulse of their customers’ satisfaction at all times. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.
To learn more about SatisFacts, visit their website.
Learn more about Buckingham Companies, and their many projects across the US.
The post Bradford Run receives Resident Satisfaction Awards for 2017 appeared first on Bradford Run Blog.
]]>The post Recognized as a 2016 Top Rated Awarded Property from ApartmentRatings appeared first on Bradford Run Blog.
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These annual awards recognize properties with outstanding resident satisfaction as measured on ApartmentRatings.com. Only 5% of apartment communities nation-wide receive this award. Criteria for this accomplishment includes:
- 10+ total reviews
- 5+ reviews in 2016
- Overall recommended score of 70% or greater
Bradford Run Apartments:
- ApartmentRatings score: 3.4 out of 5
- SatisFacts score: 4.6
- 77% of reviewers recommend this property
One visit to Bradford Run in Kokomo, Indiana, and you can tell something is refreshingly different. Your new one, two, or three-bedroom apartment home, with a private balcony and open concept floor plan, provides a quiet escape from the busy day. Bradford Run Apartments offers on-site amenities such as a swimming pool, business center, and available car garages. This community also offers an affordable rent program with certain criteria.
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