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Kokomo Kourtney, Author at Bradford Run Blog http://www.BradfordRun.com/blog/author/wpp_77362/ Just another Rent Cafe Blogs Sites site Wed, 13 Feb 2019 14:36:21 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 Bradford Run Receives Resident Satisfaction Award for 2018 from SatisFacts https://www.BradfordRun.com/blog/2019/02/13/bradford-run-receives-resident-satisfaction-award-for-2018-from-satisfacts/ Wed, 13 Feb 2019 14:34:00 +0000 http://www.BradfordRun.com/blog/?p=154 With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017…

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With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts.

Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017 and now 30 in 2018!

Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are always able to keep up with customer satisfaction. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.

Buckingham Companies' vision is to maintain an excellent reputation and integrity of our brand while delivering exceptional results. The properties who made this list exceed our vision on a daily basis!

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Bradford Run Awarded Top Rated Recognition from ApartmentRatings for 2018 https://www.BradfordRun.com/blog/2019/02/12/bradford-run-awarded-top-rated-recognition-from-apartmentratings-for-2018/ Tue, 12 Feb 2019 20:52:00 +0000 http://www.BradfordRun.com/blog/?p=145 Buckingham Companies is proud to announce that 24 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2018. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings.   These annual awards…

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Buckingham Companies is proud to announce that 24 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2018. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings.

 

These annual awards recognize properties with outstanding resident satisfaction as measured on ApartmentRatings.com. Approximately 5% of the total apartment communities listed on the site qualify for this award. Criteria for this accomplishment includes:

 

  • 10+ total reviews
  • 5+ reviews in 2018
  • Overall recommended score of 70% or greater

 

Buckingham Companies' vision is to maintain an excellent reputation and integrity of our brand while delivering exceptional results. The properties who made this list exceed our vision on a daily basis!

The post Bradford Run Awarded Top Rated Recognition from ApartmentRatings for 2018 appeared first on Bradford Run Blog.

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Creative Halloween Costumes for All Ages https://www.BradfordRun.com/blog/2018/10/26/creative-halloween-costumes-for-all-ages/ Fri, 26 Oct 2018 14:24:00 +0000 http://www.BradfordRun.com/blog/?p=136   Trick or Treat! Halloween is a few days away and we know most people are in a panic to create a last-minute costume. No matter your level of creativity, we’ve made a list of a few easy costume ideas for all ages and even a few suggestions for pets. Read below for some creative…

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Trick or Treat! Halloween is a few days away and we know most people are in a panic to create a last-minute costume. No matter your level of creativity, we’ve made a list of a few easy costume ideas for all ages and even a few suggestions for pets. Read below for some creative (and easy) Halloween costume suggestions!

 

Costume: Gumball Machine

What you’ll need:

Multicolor pom poms

A black/white top

Red skirt/pants (the gumball machine)

Black felt (the 25-cent coin slot)

Glue gun and sticks

Steps: Hot glue the pom poms to the shirt to create the “gumball” portion. Use the felt to cut out and create the 25-cent slot. Glue the “money slot” on the red skirt/pants to create the “machine/stand” portion.

 

Costume: Harry Potter

What you’ll need:

Red and gold striped scarf

Black, round, glasses

Red face paint

Black robe

Steps: Draw a lightening bolt shaped scar on forehead. Throw on the robes, scarf, and glasses, and poof! You’re a Hogwarts legend.

 

Costume: Holy Guacamole

What you’ll need:

Green t-shirt

Printed photos of avocados

Angel wings

Halo

Steps: Glue printed photos of avocados to a green shirt. Add angel attire and now you’re the puniest person at the party.

 

Costume: Bunch of Grapes

What you’ll need:

Black t-shirt

Black pants

A pack of purple balloons

Tape or hot glue

Steps: Tape or glue inflated purple balloons to your neutral under clothes. For an added detail, wear a green beanie to create a grape stem.

 

The anti-costume: Error 404

Steps: Find a local t-shirt screen printer or draw on a t-shirt “Error 404 Costume Not Found.” This is a snarky and minimal effort costume for even the most last minute of decisions.

 

Owner/Pet costume: Vendor and Hotdog

What you’ll need:

Red apron

White shirt

Chef hat

Doggie hotdog costume

 

Owner/Pet costume: Little Red Riding Hood and The Big Bad Wolf

What you’ll need:

Red fabric/hood

A basket of goodies

If your pup’s ears aren’t ferocious enough, add large black fluffy ears to mimic a wolf.

 

We hope our suggestions sparked your imagination and that you can pull together an easy and creative Halloween costume. Have a safe and spooky Halloween!

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Maintenance Q&A for Your Apartment Home https://www.BradfordRun.com/blog/2018/10/19/maintenance-qa-for-your-apartment-home/ Fri, 19 Oct 2018 13:10:00 +0000 http://www.BradfordRun.com/blog/?p=127 What are garbage disposals designed for? Small amounts of leftover food from your plate such as any small amount of carrot peelings, tomato chunks, and strawberry stems. What should not go down the garbage disposal? Anything that isn’t biodegradable food and/or items like plastic, metal, cigarettes, animal bones, hamburger, cooking oil or grease, eggshells, potato…

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What are garbage disposals designed for?
Small amounts of leftover food from your plate such as any small amount of carrot peelings, tomato chunks, and strawberry stems.

What should not go down the garbage disposal?

Anything that isn’t biodegradable food and/or items like plastic, metal, cigarettes, animal bones, hamburger, cooking oil or grease, eggshells, potato skins, rice or pasta, corncobs, seafood shells or shrimp. These items can easily clog your disposal even in small quantities.

What items can I store in my utility closet?

Only the water heater and furnace should occupy your utility closet(s). Other items stored here may prevent our staff from completing maintenance-related tasks and they may be hazardous to the equipment.

Why do I have partial power in my apartment?

You may need to check the breaker or the GFI outlet in your apartment. Every resident has their own breaker box and every outlet within four feet of a water source should have a GFI outlet. The GFI outlets are the ones with the buttons on them to reset the outlet. If you have partial power, try checking out your breaker and GFI reset buttons to make sure everything is ok!

What do I do if I come home late at night and I’m locked out?

You can call us using the emergency maintenance line at any hour of the day or night for help. The fee for a lock out is $25 and this fee will be charged to your resident ledger.

Can I call someone if there is an emergency in my apartment?

Yes, please call 911 first for any life-threatening emergencies such a fire or domestic disturbance. Then call our emergency maintenance staff for help or for any non-life-threatening emergencies. We are happy to help for those times when you are not sure if something is an emergency.

What is considered an emergency maintenance request?

Emergency requests include any non-contained leaks, non-functioning toilets (if it is your only toilet), a/c or heat not working during hot/cold temperatures, smoke detector beeping, security breach, total loss of power, flood, broken window, someone parked in your assigned spot (please identify your spot number, the car description, and if there is a tag in the car), non-functioning refrigerator, building entry door not functioning, or frozen/broken pipe.

Can I submit an emergency request online?

Please submit all requests by calling our office during the day or leaving a message with the property's direct line. We do not receive the online requests submitted after hours until the following business day.

Who should I call if my neighbors are noisy?

The office or maintenance staff is happy to handle any concerns regarding noise that can be handled without police intervention. For any loud arguments, excessive music, partying, etc., please contact the police. You may call 911 for life-threatening situations or the non-emergency police line for any other concerns.

Should I turn off my a/c or heat when I leave town?

Our staff suggests lowering the heat or increasing the a/c by 2-3 degrees instead of shutting it off completely so that the equipment runs more efficiently. Please do not turn off your heat during very cold months so that you do not come home to a frozen pipe!
 

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]]> 127 Benefits of Renting vs. Buying https://www.BradfordRun.com/blog/2018/09/24/benefits-of-renting-vs-buying/ Mon, 24 Sep 2018 13:50:00 +0000 http://www.BradfordRun.com/blog/?p=118 When it comes to renting an apartment versus buying a house, there are many unexpected benefits to renting. Many apartment complexes come with amenities that you may not have if you own or rent a house such as a pool, tennis court, and fitness center. Plus, plenty of extra hassle that comes with owning a…

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When it comes to renting an apartment versus buying a house, there are many unexpected benefits to renting. Many apartment complexes come with amenities that you may not have if you own or rent a house such as a pool, tennis court, and fitness center. Plus, plenty of extra hassle that comes with owning a house are typically taken care of when you reside in an apartment, such as maintenance and lawn care. Want to learn more about the benefits of apartment home living? Check out the following top benefits of renting an apartment as opposed to owning a house.

Financial

The biggest benefit of renting instead of owning is the financial aspect of renting. The fact is that rent is generally cheaper than a mortgage. In addition to an overall lower monthly payment, upkeep and utilities are lower due to less square footage.

Maintenance

When renting, maintenance is taken care of, making this a financial benefit and a timesaver. No worrying about watering the lawn or shoveling snow and no stress over a clogged sink or broken air conditioner. Fixing these items in an apartment is easy, because it’s someone else’s problem!

Community

A sense of community is an underrated benefit to apartment living and being steps away from neighbors can provide an excellent atmosphere for creating life-long connections. Some complexes even regularly host resident events to encourage community engagement.

Amenities

Unlike houses, apartment complexes are often built with amenities on-site such as clubhouses, pools, and fitness centers. Some apartment communities offer discounts to local gyms, shops, and restaurants as an added resident perks program.

Size and Style

Apartment units are built for convenience. Often, apartments are spacious but not overly large. They are built to be functional while the personal touches and décor are in your hands.

Short-term

When looking for short-term living options, renting is by far the superior option. Buying a house is a much longer time commitment and is a major life decision. Whether you are working on your credit score, saving up funds, or slowly preparing for the responsibility of owning a home, an apartment is the best option in the meantime.

Savings

Renting is the perfect time to invest in a long-term future. While spending less on your living arrangements, this is an ideal time to save extra earnings.

Lower Responsibility

Homeownership comes with stresses and responsibilities that you can avoid entirely if you rent. Homeowners must deal with up-keep, unexpected damages and replacements far more than a renter would.

Accessibility

One of the major perks of apartment home living is the convenient proximity to everything you need. Apartments are much more likely to be located in communities that offer shopping, restaurants, art galleries, parks and more as opposed to a house that is tucked away in a neighborhood.

Convenience, cost, and safety are just a few of the unbeatable perks of choosing to rent an apartment home instead of owning a house. When considering the options, we hope that you can find a place you are proud to call home. 

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Ways to Introduce Yourself to Your Apartment Neighbors https://www.BradfordRun.com/blog/2018/09/04/ways-to-introduce-yourself-to-your-apartment-neighbors/ Tue, 04 Sep 2018 13:21:00 +0000 http://www.BradfordRun.com/blog/?p=109 By: Wendy Dessler The days of bringing baked goods to new neighbors are in the past. Now, breaking the ice can be downright intimidating, especially in an apartment community. Everyone wants to have a strong relationship with their neighbors. Who else can you rely on to watch over your home when you’re out for the…

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By: Wendy Dessler

The days of bringing baked goods to new neighbors are in the past. Now, breaking the ice can be downright intimidating, especially in an apartment community. Everyone wants to have a strong relationship with their neighbors. Who else can you rely on to watch over your home when you’re out for the weekend? Good neighbors make our lives easier, and it helps everyone feel like part of a community.

 

Whether you’ve been in your apartment community for years or you’re just moving in, you might need some extra help finding the best way to introduce yourself. Yes, it can be awkward at first, but there are easy ways to make it less intimidating. Are you ready to make a change and turn your neighbors into people you feel confident running into in the hallways?

 

Smile Often

This is the easiest way to meet people, but also the most often overlooked. How often do you walk between your apartment and your car looking at nothing other than your phone screen? Put that phone away and be aware of your surroundings. Not only is this a great habit to get into in everyday life, but it gives you the chance to meet people.

 

Smile as you pass people in the hallway. Introduce yourself, and let them know where you live. You don’t have to take up any more time than that, but your neighbor will remember your friendly hello going forward. This is how you start breaking down those walls.

Connect Online

This is the digital age, so it’s no wonder neighbors have taken to social media. With the NextDoor app, you can be sure you’re only seeing posts for the people immediately near you. While connecting online isn’t a substitute for real-life interaction, it is a great way to put names to faces. If you have any questions or ideas for the community, this can be a great space to ask.

Go to Events

Neighborhood events are the perfect chance to actually meet people. Not only do they sometimes involve free food (yum!), but you’re likely to run into someone new. Be active at these events, and ask the community if you can bring baked goods or a food dish to share. Food will always make people eager to talk to you. These events are designed to bring the community together. Don’t keep putting off Friday Night Socials and holiday feasts.

Be Respectful

Finally, one of the best ways to meet your neighbors on the right terms is to be a good member of the community. Every apartment community has a set of rules, most of which are for the peace and respect of everyone who lives there. Nobody likes the neighbor who blasts music until 2 am or the person who always leaves trash outside their door.

 

The same goes for your property manager. Many property managers also live on-site, and this is a great way to get to know them when you see them out during the day or at events. However, never impose your questions or concerns on a property manager after hours when they’re no longer on duty.

 

Another common problem is renting your apartment through Airbnb when you’re not in town. This might seem like a good way to make extra cash, but it exposes your community to unknown tenants. Your property managers might be alerted through a service like Rentbelly, so it’s never worth the risk.

 

Following the rules might not get you very far on its own, but without it, you’ll have the hardest time making a good impression on your neighbors. The more you can learn to respect the rules, the more pleasant your community will be as a whole. As long as you smile, put yourself out there, and are an asset to the community, your neighbors will welcome you.

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Customer Satisfaction is Our Priority https://www.BradfordRun.com/blog/2018/06/22/customer-satisfaction-is-our-priority/ Fri, 22 Jun 2018 15:42:00 +0000 http://www.BradfordRun.com/blog/2018/06/21/customer-satisfaction-is-our-priority/ At Bradford Run, we value the opinions of every resident and are always working to improve our customer service. Want to know what people think of our apartment community? Read some resident comments below that we’ve received within the past six months!   “Staff is always helpful and courteous. Maintenance requests are addressed quickly. The…

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At Bradford Run, we value the opinions of every resident and are always working to improve our customer service. Want to know what people think of our apartment community? Read some resident comments below that we’ve received within the past six months!

 

“Staff is always helpful and courteous. Maintenance requests are addressed quickly. The grounds are well maintained, and debris is removed daily. I am kept updated on things going on in the complex and available amenities.

 

“The staff has been so helpful and friendly and the grounds are spotless!

 

“This is a wonderful community. The leasing and maintenance staff are wonderful and always willing to help with any issues or concerns or just there to offer a kind greeting or warm smile. I highly recommend this property!”

 

“Bradford Run Apartments is a very nice place to live, the office staff is wonderful including the maintenance staff. The grounds are kept clean and repairs are taken care of in a speedy manner. There are normal repair issues but I can deal with those. The tenants have been very nice here as well.

 

“It's been excellent. The management has been courteous. The neighbors are cool. I have no real complaints. I like the ducks in the pond. They give the place a certain personality and enjoyment of living here.

 

Want to share your thoughts about the Bradford Run community or staff? Leave a review online or contact us today!

 

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Meet Our Property Manager: Harold West https://www.BradfordRun.com/blog/2018/06/20/meet-our-property-manager-harold-west/ Wed, 20 Jun 2018 16:14:00 +0000 http://www.BradfordRun.com/blog/?p=97 The man, the myth, the Property Manager…Harold West here at Bradford Run is a Buckingham Companies legend. On a mission to provide excellent customer service every day, Harold is a pro at his job and deserves recognition. Harold got his start with Buckingham Companies back in 2011, after seeing a job posting on Monster.com, and…

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The man, the myth, the Property Manager…Harold West here at Bradford Run is a Buckingham Companies legend. On a mission to provide excellent customer service every day, Harold is a pro at his job and deserves recognition.

Harold got his start with Buckingham Companies back in 2011, after seeing a job posting on Monster.com, and has been helping at multiple Buckingham properties since then. Now, he proudly serves Bradford Run in Kokomo, Ind.

When asked about his favorite part of his job, he shared, “The one thing that has kept me in multi-family housing is that we get to provide homes to people in every aspect of life. We provide some with their first home after graduation, a young couple’s first home together as newly weds, when they become empty nesters, when they retire, and for some, we provide the last home they will live in. There are very few careers where you get to work with people on that level.”

When speaking with Harold, you can tell that he truly cares about every resident and is dedicated to helping each person to the best of his ability.

Fun fact about Harold is that he was born and raised in Dayton, Ohio and is a proud Gemini. His favorite thing to do in his free time is spend time with his wife of 30 years, play with his dogs, and play the guitar.

Haven’t met Harold yet? Stop by the leasing office and be sure to say hello!

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22 Buckingham Communities Awarded 2017 Top Rated Recognition from ApartmentRatings https://www.BradfordRun.com/blog/2018/06/12/22-buckingham-communities-awarded-2017-top-rated-recognition-from-apartmentratings/ Tue, 12 Jun 2018 21:21:00 +0000 http://www.BradfordRun.com/blog/?p=86 Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings. These annual awards recognize…

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Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings.

These annual awards recognize properties with outstanding resident satisfaction as measured on ApartmentRatings.com. Approximately 5% of the total apartment communities listed on the site qualify for this award. Criteria for this accomplishment includes:

  • 10+ total reviews
  • 5+ reviews in 2017
  • Overall recommended score of 70% or greater

Congratulations to the following teams within our portfolio and their score on ApartmentRatings:

The Ambassador Apartments: 96%

Whetstone Flats: 96%

Bradford Place Apartments: 95%

The Plaza Apartments: 95%

Heritage Trail Apartments: 94%

Residences at Aertson Midtown: 92%

Residences at CityWay: 91%

The Cole Apartments: 91%

Monon 6100 Apartments: 90%

The Flats at Austin Landing: 89%

Quail Run Apartments: 88%

Foster's Landing Apartments: 87%

The Foundry Lofts & Apartments: 87%

Fieldstone at Glenwood Crossing: 85%

Providence at Old Meridian: 85%

Northlake Village: 83%

Bradford Ridge Apartments: 82%

Bradford Run Apartments: 82%

Monon Place Apartments: 79%

Barrington Estates: 73%

Lockerbie Court Apartments: 72%

The Langston Apartments: 70%

Buckingham Companies' vision is to maintain an excellent reputation and integrity of our brand while delivering exceptional results. The properties who made this list exceed our vision on a daily basis!

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Bradford Run receives Resident Satisfaction Awards for 2017 https://www.BradfordRun.com/blog/2018/02/09/bradford-run-receives-resident-satisfaction-awards-for-2017/ Fri, 09 Feb 2018 17:52:00 +0000 http://www.BradfordRun.com/blog/?p=76 With Buckingham Companies continued dedication to resident satisfaction, we are ecstatic to announce that 25 of our properties received Resident Satisfaction Awards for 2017 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016 to 25…

Read More

The post Bradford Run receives Resident Satisfaction Awards for 2017 appeared first on Bradford Run Blog.

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With Buckingham Companies continued dedication to resident satisfaction, we are ecstatic to announce that 25 of our properties received Resident Satisfaction Awards for 2017 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016 to 25 in 2017.

Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are able to keep their finger on the pulse of their customers’ satisfaction at all times. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.

To learn more about SatisFacts, visit their website.

Learn more about Buckingham Companies, and their many projects across the US.

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